Returns & Exchanges

At THE WHITE RABBIT, we want you to be completely enchanted by your purchase; if not, we offer a seamless 30-day return policy for all unworn items in their original packaging. Please ensure all tags remain attached to qualify for a full refund or store credit.

Return Process

• 1.
  Initiate Your Request

  Visit our online return portal with your order number and email address to select the items you wish to send back.

• 2.
  Pack with Care

  Securely place the items in their original box or mailer, ensuring the garment tags and protective packaging are intact.

• 3.
  Label and Ship

  Affix the pre-paid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our studio inspects the return, your refund will be processed to your original payment method within 5-7 business days.